Partnership with Patients
At many of our nation's hospitals, clear instructions and nice amenities for patients and guests are considered the standard in patient and family care. At Oconomowoc Memorial Hospital, we know that patients' families and personal support networks play a key role in enriching the health and well-being of our patients and community.
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Core Concepts of Partnership with Patients
- Dignity and Respect
- Information Sharing
- Participation
- Collaboration
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That's why we've implemented a new, innovative care model that puts patients and families at the center of care in new and exciting ways. We're looking at everything from facility design and furniture to visiting hours and patient education from the patient's perspective. We know there's always more we can do to make sure our patients experience the best possible outcomes.
What Is Partnership with Patients?
Partnership with Patients is a model of health care delivery that shapes policies, programs, facility design and staff day-to-day interactions with each other and patients and families. The model leads to better health outcomes and more appropriate allocation of resources -- all of which ultimately lead to greater patient and family satisfaction.
In the patient- and family-centered care model, health care providers recognize the value and critical role that families play in ensuring the health and well-being of all patients and family members. Health care providers in this model focus on the emotional, social and developmental support that are integral to quality health care delivery, and they promote the health and well-being of patients and families by restoring dignity and control to them.
Why is Oconomowoc Memorial Hospital Implementing this Model of Care?
Oconomowoc Memorial has been the community's health care partner for more than half a century. You rely on us to provide the best possible care. We believe the implementation of this care model is absolutely critical to providing the quality health care experience you've come to expect and deserve from your local hospital. And we're building the model to meet our community's needs -- as opposed to simply implementing an existing model -- because we want to make sure this model works for you and your family. Your input is essential in moving this effort forward.
The benefits of Partnership with Patients are proven:
- Patients who actively participate in their care have better outcomes.
- Patients and families have improved access to information.
- Patients and families become part of the team to enhance patients safety.
Current Initiatives
The implementation of Partnership with Patients is an ongoing, evolving process. Please continue to visit our site on a regular basis to read about new developments and resources available to you as we continue to move forward in shaping our partnership with our patients and families.
Your comments are always welcome and strongly encouraged.
For More Information
Your comments and ideas are always welcome and strongly encouraged. Please contact Chris Shaw at 262-569-0234 or christine.shaw@phci.org.