What Our Patients Are Saying About Us

Oconomowoc Memorial Hospital

Find out directly from our patients how they feel about the care we provide. We partner with Press Ganey, one of the leading patient satisfaction firms in the country, to routinely survey patients about their level of satisfaction with the care they received at our facilities. Feedback and input is just one of the many tools we use to design continuous improvement processes to meet patient needs and create an optimal healing environment.

After all, we all have a reason to live - and we want to keep you healthy or restore your health so you can get back to yours.

Patient comments are updated routinely and reflect a sampling of the most recent input received from our Press Ganey patient satisfaction surveys.

  

Birthing Center

• "Dr. Oliver was wonderful. She stayed several hours late to help get me through labor."
• "VERY happy! My husband and I drove from Milwaukee due to the amazing experience at OMH."
• "The nursing staff was amazing - so kind and courteous, as well as knowledgeable. I would recommend Oconomowoc Memorial Hospital to anyone planning to give birth." 
• "The best hospital stay I have ever had!  I came into a situation we did not expect and we received the best care by the best staff we have ever encountered!  Thank you for everything you're all so great my family and I will remember and everything you did for us forever!  Thank you!" 
• "We had the best experience at Oconomowoc Memorial!"

Center for Breast Care

• "Your breast health center was recommended to me, and I will pass along the favor." 
• "I continually schedule my appointments at Oconomowoc because of the excellent job they do." 

Emergency Department

• "Very personable and professional."
• "Every staff member was there instantly and very attentive."
• "Every person who came into my room was polite, professional and cared about me."
• "ProHealth is very lucky . The doctors are top notch. Keep them!"
• "I have been to the emergency room many times and every time I was treated very well.  I cannot complain about the hospital, doctors, nurses or staff."
• "It was a good experience - every one was so helpful & kind." 
• "Hope I don't need you again but if I do I have confidence in good help."
• "Let the doctors know in the ER that they are outstanding!"

Heart Care

• "I would recommend OMH to anyone who had a choice."
• "Everybody was very helpful and explained everything."

Imaging (Radiology) Services

• "As always the care given was extremely good in all respects."
• "This was the 'nicest' MRI I have ever had - the technician was terrific. I normally am terrified of MRIs, but she made me very comfortable and SAFE!"
• "I found everyone, from the person who checked me in to the PA who saw me, to be extremely kind and friendly."

Intensive Care Unit (ICU)

• "They have the best nurses, they care."

Medical/Surgical Inpatient Unit

• "Got me in and out quickly, efficiently, and without one complaint."
• "Amazingly good food!"
• "I was extremely pleased with my entire experience at Oconomowoc Memorial Hospital!"

Pain Center

• "I was treated very well at all levels of my first visit. All my concerns were met very well." 

Surgery

• "My wife and I could not believe how well we were treated at your facility.  This survey will not do the staff justice, I can not even describe how pleasant everyone was!"
• "I would go back to these doctors anytime. They were kind & friendly!"
• "Family was treated as if they were a very important resource."
• "This was my first and second experience at Oconomowoc Memorial Hospital and it was impressive. I was pleased and well satisfied with everything!!"
• "They were wonderful even bringing family food and meeting my dietary quirks."

Women's Health

• "Make you feel that you are the only person they take care of."

Read more patient comments about care at ProHealth Care.