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Quality of Care Overview

We regularly monitor our outcomes and patient satisfaction and have led the way in participation in quality improvement initiatives.

Quality information

A commitment to extraordinary clinical quality is the foundation of ProHealth Care's activities.

ProHealth Care voluntarily reports quality information. Find information about our organization on the following websites that are dedicated to reporting health care charge and quality information.

Diabetic Physician Recognition Program

More ProHealth Medical Group physicians than any other health care system in Wisconsin have been awarded recognition by the National Committee for Quality Assurance (NCQA) in the Diabetic Physician Recognition Program (DPRP).

The NCQA/ADA Diabetes Physician Recognition Program is a voluntary effort to identify physicians who provide diabetes care consistent with the comprehensive diabetes care measures within the Health Plan Employer Data and Information Set, ADA's Standards of Medical Care and the Diabetes Quality Improvement Project.

Group Practice Improvement Network

Founding member of Group Practice Improvement Network (http://www.gpin.org/) and continue to support the network with active participation.

Hospital Consumer Assessment of Healthcare Providers

ProHealth Care has taken the transparency of our reporting into the realm of patient experience by voluntarily participating in the first Hospital Consumer Assessment of Healthcare Providers (HCAHPS) national reporting. The HCAHPS survey asks questions about our patients' perspectives of their care at our hospitals and compares our results to other hospitals that also participate in HCAHPS. View the data

IHI campaigns

ProHealth Oconomowoc Memorial Hospital and ProHealth Waukesha Memorial Hospital participated in The Institute for Healthcare Improvement (IHI) campaigns: 5 Million Lives Campaign (to dramatically reduce incidents of medical harm in U.S. hospitals) and 100,000 Lives Campaign (in which 3,100 participating hospitals reduced inpatient deaths by an estimated 122,000 in 18 months through overall improvement in care).

National Surgical Quality Improvement Program

ProHealth Waukesha Memorial Hospital was the first hospital in Wisconsin to participate in the American College of Surgeons National Surgical Quality Improvement Program (NSQIP), a nationally recognized outcome measurement and quality improvement system.

Joint Commission accreditation

ProHealth Care also pursues Joint Commission accreditation of our facilities and services when appropriate, which certifies that the care provided is of the highest quality and given according to best-practice, national standards. For example, ProHealth Waukesha Memorial Hospital, along with ProHealth Oconomowoc Memorial Hospital, are the only certified Primary Stroke Center hospitals in Waukesha, Dodge, Jefferson and Walworth Counties. Less than 5 percent of hospitals in the United States are certified as primary stroke centers.