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Patient Condition Information

Patient condition reports

We respect and protect the privacy of our patients. At the request of news media outlets, patient condition reports will be issued in accordance with the Health Insurance Portability Act (HIPAA), state law and ProHealth Care policy.

Requests for patient condition reports must include the patient's first and last name. If the patient, or parent or guardian (in the case of a minor), allows information to be released, a one-word condition will be provided as follows:

Good

  • Vital signs are stable and within normal limits.
  • Patient is conscious and comfortable.
  • Indicators are excellent.

Fair

  • Vital signs are stable and within normal limits.
  • Patient is conscious but may be uncomfortable.
  • Indicators are favorable.

Serious

  • Vital signs may be unstable and not within normal limits.
  • Patient is acutely ill.
  • Indicators are questionable.

Critical

  • Vital signs may be unstable and not within normal limits.
  • Patient may be unconscious.
  • Indicators are unfavorable.

If the full name of the patient is not available or is incorrect, or if the patient has requested that his or her condition be kept confidential, no information will be provided. The health system spokesperson cannot acknowledge that an individual is a patient or offer an update in any of the following cases:

  • The patient is a minor and the consent of a parent or guardian has not been granted
  • The patient is being assessed or treated for behavioral health issues
  • The patient is in danger, according to local law enforcement officials
  • The patient committed a crime or was involved in one
  • The patient has been discharged and is no longer under our care


Contact information for members of the media

Weekdays
Monday through Friday, from 8 a.m. to 4:30 p.m., call 262-928-4997.

Evenings and weekends
Call ProHealth Waukesha Memorial Hospital at 262-928-1319 and ask for the nursing supervisor on duty.

Call ProHealth Oconomowoc Memorial Hospital at 262-569-9400 and ask for the nursing supervisor or administrator on call.