When there is no one else to turn to for transportation,
we are here to help
SPECIAL NOTE: Beginning June 1, 2015, the cost for transportation to appointments at our hospitals or clinics, or for transportation after hospital discharge, will change to $40 for one-way service, or $80 for a round trip. If you have already arranged for transportation between June 1 and Sept. 30, 2015, we will honor the rate in place at the time you booked your trip with us.
We work hard to make health care services easier to access. Our clinics are conveniently located throughout Waukesha County, we offer free parking at all of our locations and valet parking and patient escorts are at-the-ready at our hospitals. We are also committed to providing non-emergency, group medical transportation services to ensure safe and comfortable transportation for patients who have no other means for getting to and from medical appointments.
With drivers trained in patient transport and first aid, our transportation services provides rides between your residence and the following ProHealth Care locations:
Fees & Scheduling
Arrangements for transportation should be made at least 48 hours before your medical appointment. (Please read our Transportation Services Guidelines prior to scheduling.)
Fees for transportation to/from appointments or after hospital discharge
One way: $40
Round trip: $80
Monthly invoices will be mailed to your home. You will be billed $40 for every one-way trip and $80 for every round trip scheduled.
If you require multiple visits to our sites in a month, the maximum you will be charged is $640.
If your medical appointment changes and you no longer need transportation, service must be cancelled at least 24 hours before your appointment or you will be charged $40.
ProHealth Care drivers will not collect any form of payment.
Financial assistance is available to individuals who qualify.
Look here for a list of other private or public transportation providers that may offer services at a lower cost and be useful resources for you.
Transportation operating hours
We provide transportation service for medical appointments scheduled between the hours of 7:30 a.m. and 3:30 p.m.
Our hours of operation are Monday through Friday from 7:30 a.m. to 6:00 p.m.
If you have questions, check for answers in our Frequently Asked Questions (FAQ) section or our transportation team is available to answer your calls from 9 a.m. to 4 p.m., Monday through Friday at 262-928-7618.