When to Use Emergency Services

when to use emergency servicesIf you experience a life-threatening medical emergency, always call 911. Local emergency medical service staff can help determine the severity of your condition and safely transport you to the closest emergency department.

If you are ever in doubt about whether you or a family member should receive emergency care, it is better to be cautious. According to the American College of Emergency Physicians, you should be treated in an emergency department if you experience:

  • Difficulty breathing or shortness of breath
  • Broken bones
  • Chest or upper abdominal pain or pressure
  • Fainting, sudden dizziness or weakness
  • Changes in vision
  • Confusion or changes in mental state
  • Any sudden or severe pain
  • Uncontrolled bleeding
  • Severe or persistent vomiting or diarrhea
  • Coughing or vomiting blood
  • Suicidal feelings
  • Difficulty speaking
  • Unusual abdominal pain
  • Drug overdose or poisoning

In addition, children should be taken to the emergency room if they persistently refuse to eat or drink (especially under age 5) or have persistent fever above 100.4.

When it's not an emergency, visit urgent care

Sometimes a health issue needs attention but isn't an emergency. If your primary care physician is not available and you need quick medical attention for a non-life-threatening problem, reserve your spot in line at one of ProHealth Medical Group’s urgent care clinics. Urgent care doctors treat a broad range of conditions including colds, flu, fever, earaches, rashes, cuts, sprains, sports injuries, diabetes and chronic illnesses.

With seven locations to choose from, there’s a ProHealth Medical Group urgent care clinic in your neighborhood.

Urgent Care Reservations


Find a ProHealth Medical Group physician

If you have had a medical emergency or visited urgent care, you may need follow up care with a primary physician. A primary care physician helps coordinate your health care and manages most health conditions.

If you are looking for a primary care doctor for yourself or your family, search our online physician directory. If you need further assistance finding the right doctor, you can contact a physician referral specialist by calling 262-928-2745.