Corporate Compliance

ProHealth Care is committed to maintaining high standards in all aspects of its health care operations.

ProHealth Care's Corporate Compliance program documents our expectations for individual and organizational conduct as well as ethical and legal business practices. The Compliance Hotline is a vital part of this program and allows anyone to report a concern.

What to report

The following are examples of concerns that should be reported. Please report all concerns, even if you are unsure whether a concern is a violation. All reports are thoroughly investigated.

Examples:

  1. A pattern of incomplete or incorrrect billing or missing documentation.
  2. Human resources issues such as: discrimination; unprofessional conduct exhibited by physicians, employees, contractors, etc.; harassment; or a hostile work environment.
  3. Breaches of patient confidentiality, electronic or otherwise, as outlined under HIPAA.
  4. IT Security issues such as: identity theft; inappropriate computer access; or password sharing.
  5. Violations of ProHealth policies and procedures or laws, regulations or standards.

Reporting a concern

The Compliance Hotline is a voicemail only system. Please leave a detailed message and a phone number if you wish to receive a call back from a compliance professional.

Concerns may be reported in these ways: telephone (Compliance Hotline - 262-928-2415); email; in person; interoffice mail; or mailed via the U.S. Postal Service to:

Corporate Compliance Officer
ProHealth Care
N 17 W24100 Riverwood Drive, Suite 375
Waukesha, WI 53188

All Hotline reports are kept confidential.

Concerns can be reported anonymously.

Retaliation against anyone who reports a concern or participates in an investigation will not be tolerated.

Compliance and legal contacts

Corporate Compliance Officer - Susan Kalbach, 262-928-2124, susan.kalbach@phci.org

Chief Legal Officer - Ralph Topinka, 262-928-2247, ralph.topinka@phci.org

Privacy and security contacts

HIPAA Privacy Officer - Cheryl Braunreiter, 262-696-5811, privacy@phci.org

HIPAA Security Officer - Kevin Lennon, 262-696-0355, kevin.lennon@phci.org

Upcoming events

Compliance hotline

Have a compliance concern? Call 262-928-2415.

The Compliance Hotline is a voicemail only system. Please leave a detailed message and a phone number if you wish to receive a call back from a compliance professional.

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