NONDISCRIMINATION NOTICE

Discrimination is against the law

Communication assistance

ProHealth Care:

• Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, including:
  • Qualified sign language interpreters.
  • Written information in other formats (large print, audio, accessible electronic formats or other formats).
• Provides free language assistance services to people whose primary language is not English, which may include:
  • Qualified interpreters.
  • Information written in other languages.

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact our Interpreter Services team at 262-928-4465.

Filing a grievance

If you believe that ProHealth Care has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with our Section 1557 Coordinator. You can file a grievance in person, by mail, fax, or email.

Attn: Civil Rights Coordinator
N17W24100 Riverwood Drive, Suite 130
Waukesha, WI 53188

262-696-0500
1557Coordinator@phci.org

If you need help filing a grievance, our Patient Relations team is available to help you.

Filing a civil rights complaint

You can also file a civil rights complaint with the U.S. Department of Health and Human Services Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201

800-368-1019 or 800-537-7697 (TDD)

Find the information you need to include in a written complaint at http://www.hhs.gov/ocr/office/file/index.html.

__________________________

*Consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)).

Language services

ATENCIÓN: Si habla español, tenemos a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-262-928-4465 (VRS: 1-866-327-8877).

LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Hu rau 1-262-928-4465 (VRS: 1-866-327-8877).

注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-262-928-4465 (VRS : 1-866-327-8877）。

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-262-928-4465 (VRS: 1-866-327-8877).

ملحوظة:  إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.  اتصل برقم رقم هاتف الصم والبكم .(VRS:866-327-8877-1) 

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-262-928-4465 (VRS: 1-866-327-887).

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-262-928-4465 (VRS: 1-866-327-8877) 번으로 전화해 주십시오.

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-262-928-4465 (VRS: 1-866-327-8877).

Wann du schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: Call 1-262-928-4465 (VRS: 1-866-327-8877).

ໂປດ​ຊາບ: ຖ້າ​ວ່າ ທ່ານ​ເວົ້າ​ພາ​ສາ ລາວ, ການ​ບໍ​ລິ​ການ​ຊ່ວຍ​ເຫຼືອ​ດ້ານ​ພາ​ສາ, ໂດຍບໍ່​ເສັຽ​ຄ່າ, ແມ່ນມີ​ພ້ອມໃຫ້​ທ່ານ. ໂທ​ຣ 1-262-928-4465 (VRS: 1-866-327-8877).

ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-262-928-4465 (VRS: 1-866-327-8877).

UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-262-928-4465 (VRS: 1-866-327-8877).

ध्यान दें: यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 1-262-928-4465 (VRS: 1-866-327-8877) पर कॉल करें।

KUJDES: Nëse flitni shqip, për ju ka në dispozicion shërbime të asistencës gjuhësore, pa pagesë. Telefononi në 1-262-928-4465 (VRS: 1-866-327-8877).

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-262-928-4465 (VRS: 1-866-327-8877).