How can we help you? At ProHealth Care, we pride ourselves on treating you the way you should be treated — with compassion and respect. One way we show respect is by listening. If you have questions, concerns or positive comments related to care received at any of our locations, please tell us.
Do you have an urgent need? Please do not submit urgent questions regarding your medical condition through this website. If you are experiencing a medical emergency, call 911.
Note: We are a Wisconsin-based health care system and are not affiliated with ProHEALTH Care in New York.
ProHealth Care welcomes the opportunity to partner with publications and serve as a resource for health-related stories. If you are a reporter seeking a source for an interview or story, please use our online media relations form.
Medical Records Request
To request a copy of your medical records, please print and complete the ProHealth Care Authorization to Release Protected Health Information printable form. Forms can be submitted through personal delivery, mail or fax. Due to state and federal laws, we are unable to accept authorizations via email.
My Chart Support
If you are having issues with your My Chart login or password, call 877-873-6305.
Log into MyChart
If you have a concern or compliment about the patient care provided at one of our hospitals or clinics, please let us know. Your submissions are welcome by mail or by completing our online patient relations form.
NOTE: We are a Wisconsin-based health care system and are not affiliated with ProHEALTH Care in New York.
Contact Patient Relations
ProHealth Care is committed to the highest standards as it conducts business and provides services to patients. Call the compliance hotline at 262-928-2415 to report any compliance concerns.
For concerns related to billing and insurance, call us at 866-432-7855. You can also view your bills, payment history and set up payment plans at ProHealthCare.org/BillPay.
If you are concerned about a potential breach of privacy or violation of the Health Insurance Portability and Accountability Act (HIPAA), please contact our HIPAA privacy officer or call the compliance hotline at 262-928-2415.
Report a privacy concern
Submit a Patient Story
If you have a positive story you would like to share regarding your care experience with ProHealth Care, please tell us.
Tell us your story
Contact us by standard mail
N17W24100 Riverwood Drive, Suite 130
Waukesha, WI 53188
Contact us by email
ProHealth Care's contact us form should be used for website issues or general inquiries. Medical appointments cannot be scheduled or cancelled using this form. Contact your physician’s office directly to discuss medical concerns or schedule appointments. You can use ProHealth MyChart to send a message to your provider or schedule an appointment online. If you need contact information for your physician, please visit our provider directory.
To send us a message, fill out and submit the form below. We'll reply to your message within one to two business days.