Contact us

How can we help you? At ProHealth Care, we pride ourselves on treating you the way you should be treated — with compassion and respect. One way we show respect is by listening. If you have questions, concerns or positive comments related to care received at any of our locations, please tell us.

Do you have an urgent need? Please do not submit urgent questions regarding your medical condition through this website. If you are experiencing a medical emergency, call 911.

Note: We are a Wisconsin-based health care system and are not affiliated with ProHEALTH Care in New York.

Media Relations

ProHealth Care welcomes the opportunity to partner with publications and serve as a resource for health-related stories. If you are a reporter seeking a source for an interview or story, please use our online media relations form.

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Medical Records Request

To request a copy of your medical records, please print and complete the ProHealth Care Authorization to Release Protected Health Information printable form. Forms can be submitted through personal delivery, mail or fax. Due to state and federal laws, we are unable to accept authorizations via email.

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My Chart Support

If you are having issues with your My Chart login or password, please call 877-873-6305 or 262-928-2777.

Log into MyChart

Patient Relations

If you have a concern or compliment about the patient care provided at one of our hospitals or clinics, please let us know. Your submissions are welcome by mail or by completing our online patient relations form.

NOTE: We are a Wisconsin-based health care system and are not affiliated with ProHEALTH Care in New York.

Contact Patient Relations

Compliance

ProHealth Care is committed to the highest standards as it conducts business and provides services to patients. Call the compliance hotline at 262-928-2415 to report any compliance concerns.

Billing

For concerns related to billing and insurance, contact our central business office at 866-432-7855.

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Patient Privacy

If you are concerned about a potential breach of privacy or violation of the Health Insurance Portability and Accountability Act (HIPAA), please contact our HIPAA privacy officer or call the compliance hotline at 262-928-2415.

Report a privacy concern

Submit a Patient Story

If you have a positive story you would like to share regarding your care experience with ProHealth Care, please tell us.

Tell us your story

Contact us by standard mail

ProHealth Care
N17 W24100 Riverwood Drive, Suite 130
Waukesha, WI 53188

Contact us by email

ProHealth Care's contact us form should be used for general inquiries only. Please do not send personal information or medical requests using this form. Contact your physician’s office directly to discuss medical concerns or schedule appointments. (If you are enrolled in MyChart, you may communicate directly with your physician’s office electronically.) If you need contact information for your physician, please visit our physician directory. Send us a message Please fill out and submit the form below. We'll reply to your message within one to two business days.

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