How can we help you? At ProHealth Care, we pride ourselves on treating you the way you should be treated — with compassion and respect. One way we show respect is by listening. If you have questions, concerns or positive comments related to care received at any of our locations, please tell us.
NOTE: We are a Wisconsin-based health care system and are not affiliated with ProHEALTH Care in New York.
Please do not submit urgent questions regarding your medical condition through this web site.
If you are experiencing a medical emergency, call 911.
Physician Referral: 262-928-2745 | 800-544-2745
Scheduling & Registration: 262-928-3000
Text Telephone (TTY): 866-327-8877
Translation / Interpreter Services: 262-928-4465
ProHealth Waukesha Memorial Hospital:
262-928-1000 or 800-326-2011
Se habla español 262-928-4181
ProHealth Oconomowoc Memorial Hospital:
262-569-9400 or 800-242-0313
If you have a concern or compliment about the patient care provided at one of our hospitals or clinics, please let us know. Your submissions are welcome by mail or by completing our online patient relations form.
If you are concerned about a potential breach of privacy or violation of the Health Insurance Portability and Accountability Act (HIPAA), please contact our HIPAA privacy officer.
Medical Records Request
To request a copy of your medical records, please print and complete the ProHealth Care Authorization to Release Protected Health Information printable form. Forms can be submitted through personal delivery, mail or fax. Due to state and federal laws, we are unable to accept authorizations via email. Learn more.
To view available positions or submit an application, please visit our Careers page or see us on LinkedIn.
To contact someone about the possibility of job shadowing, click here.
If interested in a placement experience, please click here.
My Chart Support
If you are having issues with your My Chart login or password, please call 877-873-6305 or 262-928-2777.
For questions regarding medical billing or payment on your ProHealth Care account, please complete and submit our online billing inquiry form. One of our customer relations representatives will respond by telephone within two to three business days. You may also want to review our web page of Frequently Asked Questions.
Submit a Patient Story
If you have a positive story you would like to share regarding your care experience with ProHealth Care, please tell us.
ProHealth Care welcomes the opportunity to partner with publications and serve as a resource for health-related stories. If you are a reporter seeking a source for an interview or story, please use our online media relations form.
Web Site Support
If you are experiencing technical difficulty with our site (such as broken links), please send us a message via our online support services form.
Contact us by standard mail
N17 W24100 Riverwood Drive, Suite 130
Waukesha, WI 53188
Contact us by email
ProHealth Care's contact us form should be used for general inquiries only. Please do not send personal information or medical requests using this form. Contact your physician’s office directly to discuss medical concerns or schedule appointments. (If you are enrolled in MyChart, you may communicate directly with your physician’s office electronically.) If you need contact information for your physician, please visit our physician directory.