Published on August 02, 2021

Provider taping a man's ankle.

Urgent care can offer fast relief from minor problems

Urgent care clinics are staffed by providers who can diagnose, treat and manage a wide range of minor injuries and illnesses. Whether you schedule your visit or just walk in, the care you receive at an urgent care clinic is generally faster and less expensive than a visit to an emergency department, and there are many convenient locations to choose from.

The ProHealth Urgent Care team is primarily staffed by family medicine physicians, physician assistants and advanced practice nurse practitioners. They are supported by nursing and other clinical professionals. The team treats people of all ages, including infants.

“As providers, we enjoy the variety and spontaneity of patients we see,” said Megan Edwards, MD, a ProHealth Urgent Care provider. “We have the same equipment and tools as your primary care doctor, with the ability to see you right away.”

Urgent care should not be used for critical or complex medical issues.

“If you think someone may be seriously ill, the emergency department is the best place to be,” Dr. Edwards said.

The minor illnesses and injuries treated at the nine ProHealth Urgent Care locations include:

  • Allergy and asthma symptoms
  • Broken fingers and toes
  • Cold and flu
  • COVID-19 testing
  • Cuts, scrapes and rashes
  • Earaches and ear infections
  • Minor headache
  • Pink eye and eye infections
  • Sore throat
  • Sprains and strains
  • Urinary tract infection
  • Vomiting and diarrhea
  • Most other minor injuries and illnesses

If you are experiencing a medical emergency, call 911 or visit a ProHealth emergency department. Situations where an emergency department visit would be appropriate include:

  • Bleeding that won’t stop
  • Breathing problems
  • Broken bones
  • Chest pain
  • Coughing or vomiting blood
  • Deep cut or wound
  • Fainting, sudden dizziness or weakness
  • Head injury with passing out or confusion
  • Poisoning or drug overdose
  • Seizures
  • Severe burn
  • Severe pain, including migraine
  • Sudden changes in your ability to see, talk or move
  • Sudden confusion or disorientation
  • Suicidal feelings
  • Unusual belly pain or pressure
  • Vomiting or diarrhea that will not stop

The emergency department is the best place for a young child with any of the above symptoms, or one who is:

  • 3 months old or younger and has a fever of 100.4 degrees or higher.
  • 3 months to 3 years old and has a fever of 102.2 degrees or higher.
  • Refusing to eat or drink.

Urgent care teams can be a perfect option when you need care and your primary care provider is not available. You can find wait times online and can decide to make a reservation or just walk in.

ProHealth’s urgent care teams can quickly diagnose and treat medical conditions, providing relief as well as instructions for follow-up care. Providers can also access and update the electronic health records of ProHealth patients for seamless care during and after an urgent care visit.

ProHealth Urgent Care locations offer daytime and evening hours and are open on weekends and most holidays. Many also have radiology and laboratory services on site. When you make an online urgent care reservation, you can select an arrival time that works with your schedule and spend less time sitting in a waiting room. Or, you can walk in and be seen based on order of arrival and your condition.

If you do arrive at an urgent care location and need emergency care, the urgent care professionals will work directly with local emergency service providers and the nearest emergency department to quickly coordinate your transfer and share information about your health care needs.

Urgent care should not replace an ongoing health care relationship with a personal physician who can help monitor and manage your health. It does provide efficient and convenient care when you need it.

ProHealth Urgent Care is open Monday through Friday from 8 a.m. to 8 p.m. and Saturday and Sunday from 8 a.m. to 4 p.m. A variety of insurance plans are accepted, and you do not need to be a ProHealth patient to use the service.