Woman talking to doctor on iPad.

Virtual urgent care visits

With virtual urgent care, you can get same-day or next-day care from a ProHealth Care provider for minor illnesses without traveling or spending time in a waiting room. You do not need to be a ProHealth patient to receive care, but you do need to be located in Wisconsin.

What is a virtual urgent care visit?

Virtual or video visits are designed to offer an affordable option to in-person care for anyone age 6 and older. In response to the coronavirus pandemic, all virtual urgent care visits have been discounted to $20. To take advantage of the service, you need to be located in Wisconsin and have a mobile device or computer with a microphone and a front-facing camera, and a ProHealth MyChart account. If you do not have a MyChart account you can quickly set one up when you schedule an appointment. The software will allow you and your ProHealth provider to see and hear each other throughout the visit.

Requirements:

  • Located in Wisconsin
  • Age 6 or older
  • 15 to 30 minutes to complete online forms prior to appointment

 

Paying for a virtual urgent care visit

You will be asked to pay for your virtual urgent care visit at the time of your appointment if you do not have an insurance plan that covers ProHealth Care's virtual urgent care visits. Credit card payments can be processed through your secure ProHealth MyChart account or a secure payment can be made as a guest.

 

In response to the coronavirus pandemic, all virtual urgent care visits have been discounted to $20.

Appointments are available:

Monday through Friday:
8 a.m. to 8 p.m.

Saturday & Sunday:
8:30 a.m. to 4 p.m.

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