ProHealth Oconomowoc Memorial Hospital’s emergency department receives excellence award for 12th year

Published on November 18, 2019

ProHealth Oconomowoc Memorial Hospital’s emergency department receives excellence award for 12th year

2019 guardian excellence award The emergency department at ProHealth Oconomowoc Memorial Hospital has received the Press Ganey Guardian of Excellence Award for the 12th straight year. No other Press Ganey client in Wisconsin has received the award for 12 years running.

"Everyone on the team contributes to patient experience, whether they provide direct patient care or other services that affect our patients," said Kay Nissen, manager of the department.

Press Ganey, a leading provider of patient experience measurement solutions, selects award recipients based on feedback from patient surveys. Oconomowoc Memorial achieved the distinction by reaching the 95th percentile for patient satisfaction in the emergency department for each reporting period throughout 2018.

Upcoming events

Oct

20

Wednesday

Food and your Bones

11:00 AM - 12:00 PM

The food that you eat can affect your bones. Learn about the foods that are rich in calcium, vitamin D and other nutrients that are important for your bone health.
Oct

20

Wednesday

Breastfeed with Confidence Virtual Q & A

6:30 PM - 7:30 PM

Complete the online content whenever it is convenient for you, then join one of our live “virtual” sessions with an educator and get all of your questions answered.
Oct

21

Thursday

ProHealth Senior Breakfast Club: Kidney Health

9:00 AM - 10:00 AM

Learn how the kidneys function, common conditions and tips to keep your kidneys healthy