Financial assistance

If you’re concerned about your ability to pay for care, talk with us about ways to make your ProHealth Care medical bills easier to manage.

Financial assistance program

Count on ProHealth to provide emergency care and other medically necessary care to everyone who lives in our service area, regardless of ability to pay. If you can’t afford your tests or treatments, apply for the ProHealth Care Financial Assistance Program.

Am I eligible?

You may be eligible for financial assistance if you:

    • Live in the ProHealth Care service area, which includes areas of Dodge, Jefferson, Racine, Walworth and Waukesha counties.
    • Meet income guidelines.
    • Don’t have other ways to pay for medically necessary services.

How to apply

Whenever possible, apply for financial assistance before you receive care. Download a financial assistance application [PDF] or get one from the registration desk at either of our hospitals or any ProHealth Medical Group location. Or, call 866-432-7855 and ask to have a copy mailed to you.

Return the completed application

Completed applications can be mailed to:

ProHealth Care
N17W24100 Riverwood Dr.
Suite 200
Waukesha, WI 53188

Completed applications can also be delivered to the address above, dropped off at any ProHealth Medical Group clinic or left with a cashier at ProHealth Oconomowoc Memorial Hospital or ProHealth Waukesha Memorial Hospital.

If you apply for assistance before receiving care, we’ll let you know if your application is approved within five business days of receiving it.

If you apply for assistance after receiving care, we’ll let you know if your application is approved within 10 business days of receiving it.

Financial assistance policy

Read our complete financial assistance policy [PDF] for details about eligibility and requirements.

Payment plans

ProHealth Care Bill Pay makes it easier for you to manage your medical bills. When you set up an account, you can use the online resource to create your own payment plans and pay according to a customized schedule that works for you.

Upcoming events

  • Sep
    3:00 PM - 4:00 PM
    An advance directive spells out your wishes for medical care with health care professionals and loved ones – in case you become too ill or injured to express them yourself.
  • Sep
    4:00 PM - 6:00 PM
    Thriving, a new program designed to help you manage any appearance-related side effects of your treatment.
  • Sep
    1:00 PM - 3:00 PM
    Ask questions and get support from certified lactation consultants and other parents

Contact us

Call 866-432-7855 or send an email message to our Customer Relations team if you have questions about a ProHealth hospital or physician bill.

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