Financial assistance and payment plans

If you’re concerned about your ability to pay for care, talk with us about ways to make your ProHealth Care medical bills easier to manage.

Financial assistance program

Count on ProHealth to provide emergency care and other medically necessary care to everyone who lives in our service area, regardless of ability to pay. If you can’t afford your tests or treatments, apply for the ProHealth Care Financial Assistance Program.

Am I eligible?

You may be eligible for financial assistance if you:

  • Live in the ProHealth Care service area, which includes areas of Dodge, Jefferson, Racine, Walworth and Waukesha counties.
  • Meet income guidelines.
  • Don’t have other ways to pay for medically necessary services.

How to apply

Whenever possible, apply for financial assistance before you receive care. Download a financial assistance application [PDF] or get one from the registration desk at either of our hospitals or any ProHealth Medical Group location. Or, call 866-432-7855 and ask to have a copy mailed to you.

Return the completed application to:

ProHealth Care
N17W24100 Riverwood Dr.
Suite 200
Waukesha, WI 53188

Completed applications can be mailed or delivered to the address above, or dropped off at any ProHealth Medical Group clinic or left with a cashier at ProHealth Oconomowoc Memorial Hospital or ProHealth Waukesha Memorial Hospital.

If you apply for assistance before receiving care, we’ll let you know if your application is approved within five business days of receiving it.

If you apply for assistance after receiving care, we’ll let you know if your application is approved within 10 business days of receiving it.

Financial assistance policy

Read our complete financial assistance policy [PDF] for details about eligibility and requirements.

Payment plans

You may be able to spread out payments for your medical bills for up to two years. Ask our financial counselors about setting up an interest-free monthly payment plan. We’ll consider the amount you owe, your ability to pay, and more to create a plan that works for your budget.

Upcoming events

  • Sep
    10:00 AM - 6:00 PM
    Annual flu immunization is safe and effective, and the best way to protect yourself.
  • Sep
    11:00 AM - 12:00 PM
    Taking care of someone with cancer involves new responsibilities and challenges. Worrying about your loved one and the future can be stressful. This group provides the opportunity to share and connect with other people who can relate to your experience.
  • Sep
    1:00 PM - 2:00 PM
    Join us for a virtual breastfeeding support group led by certified lactation consultants.
  • Sep
    3:00 PM - 4:00 PM
    Get the guidance and advice you need from a ProHealth Care dietitian via a virtual grocery store tour. Learn how to choose the best options for you and your family in every department of the store.

Contact us

Call 866-432-7855 to learn more about paying for care at ProHealth Care.

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