Nurse walking in the hall with girl.

Compliments and complaints

Tell us about your experience at ProHealth Care. We invite patients and families to share both compliments and complaints – so we can continue to improve the way we provide care in southeastern Wisconsin.

Share your story

Tell us how the staff or care at ProHealth Care helped you or a loved one. Share your patient story.

Share your concerns

If you have a concern or complaint about your experience at ProHealth Care, start by talking to a member of your care team. They are often in the best position to help. Feel confident that your care team will listen and treat you with respect and courtesy when you share your concerns in a constructive way.

If you’re not able to talk with your care team, email our patient relations team or call 262-928-4784.

For concerns related to billing and insurance, contact our central business office at 866-432-7855.

File a complaint

You have the right to file a complaint, or grievance, at any time.

If your concern isn’t resolved through ProHealth Care’s complaint process, learn how to:

Upcoming events

  • May
    10:00 AM - 11:00 AM
    Over the course of two weeks, beginning May 17, learn about community resources in Waukesha County through a series of daily e-newsletters.
  • May
    11:00 AM - 12:00 PM
    Taking care of someone with cancer involves new responsibilities and challenges. Worrying about your loved one and the future can be stressful. This group provides the opportunity to share and connect with other people who can relate to your experience.
  • May
    9:00 AM - 10:00 AM
    Did you know you can use the library anytime, anywhere, even from the comfort of your own home? This program will give you a fresh perspective of what your local libraries offer.

Contact us

Share your questions or concerns with members of the ProHealth Care team.

Contact us

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