Compliments and Complaints

Share your story

Tell us how the staff or care at ProHealth Care helped you or a loved one. Share your patient story.

Share your concerns

If you have a concern or complaint about your experience at ProHealth Care, start by talking to a member of your care team. They are often in the best position to help. Feel confident that your care team will listen and treat you with respect and courtesy when you share your concerns in a constructive way.

If you’re not able to talk with your care team, email our patient relations team or call 262-928-4784.

For concerns related to billing and insurance, contact our central business office at 866-432-7855.

File a complaint

You have the right to file a complaint, or grievance, at any time.

If your concern isn’t resolved through ProHealth Care’s complaint process, learn how to:

Upcoming events

Sep

10

Thursday

Handwork Group

11:00 AM - 12:00 PM

This ongoing, welcoming group invites participants to engage in creative, brain-stimulating activities while fostering connection and community.
Sep

10

Thursday

Beat Cancer Tai Chi

5:15 PM - 6:00 PM

Learn tai chi fundamentals with a physical therapist to improve balance and well-being with slow-flowing gentle movement to strengthen the mind and body for healing.
Sep

11

Friday

Labor & Birth In-Person Class

6:30 PM - 9:00 PM

Topics discussed: the birth process, pain management, comfort techniques, medical interventions, induction, epidurals, cesarean birth, and the basics of baby care