Nurse walking in the hall with girl.

Compliments and complaints

Tell us about your experience at ProHealth Care. We invite patients and families to share both compliments and complaints – so we can continue to improve the way we provide care in southeastern Wisconsin.

Share your story

Tell us how the staff or care at ProHealth Care helped you or a loved one. Share your patient story.

Share your concerns

If you have a concern or complaint about your experience at ProHealth Care, start by talking to a member of your care team. They are often in the best position to help. Feel confident that your care team will listen and treat you with respect and courtesy when you share your concerns in a constructive way.

If you’re not able to talk with your care team, email our patient relations team or call 262-928-4784.

For concerns related to billing and insurance, contact our central business office at 866-432-7855.

File a complaint

You have the right to file a complaint, or grievance, at any time.

If your concern isn’t resolved through ProHealth Care’s complaint process, learn how to:

Upcoming events

  • Dec
    16
    Monday
    11:00 AM - 12:00 PM
    The caregiver support group is designed to give you the opportunity to relax and connect with other people who can relate to your experience.
  • Dec
    16
    Monday
    6:30 PM - 9:00 PM
    A refresher course for grandparents-to-be on current birthing and infant care trends.
  • Dec
    17
    Tuesday
    8:30 AM - 10:00 AM
    The club is open to anyone age 55 or older. The 3rd Tuesday of every month the club meets at Shorehaven Clubhouse in Oconmowoc and the 3rd Thursday of every month at Tuscan Hall in Waukesha and the
  • Dec
    17
    Tuesday
    4:00 PM - 5:30 PM
    Advance care planning is an important discussion for everyone 18 years and older.

Contact us

Share your questions or concerns with members of the ProHealth Care team.

Contact us

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