Good faith estimates

If you are uninsured or pay for medical bills yourself, your health care provider must provide you with an estimate of the expected charges before you receive services.

You have the right to receive a "Good Faith Estimate" explaining how much your health care will cost

Under the law, health care providers need to give patients who don’t have certain types of health care coverage or who are not using certain types of health care coverage an estimate of their bill for health care items and services before those items or services are provided.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any health care items or services upon request or when scheduling such items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
  • If you schedule a health care item or service at least three business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within one business day after scheduling. If you schedule a health care item or service at least 10 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within three business days after scheduling. You can also ask any health care provider or facility for a Good Faith Estimate before you schedule an item or service. If you do, make sure the health care provider or facility gives you a Good Faith Estimate in writing within three business days after you ask.
  • If you receive a bill that is at least $400 more for any provider or facility than your Good Faith Estimate from that provider or facility, you can dispute the bill.
  • Make sure to save a copy or picture of your Good Faith Estimate and the bill.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises/consumers, email FederalPPDRQuestions@cms.hhs.gov, or call 800-985-3059.

Upcoming events

  • Jul
    14
    Tuesday
    6:30 PM - 8:30 PM
    This class focuses on the basics of breastfeeding, what to expect the first few weeks, pumping, returning to work and tips for success.
  • Jul
    15
    Wednesday
    9:00 AM - 11:00 AM
    Ask questions and get support from certified lactation consultants and other parents
  • Jul
    15
    Wednesday
    10:00 AM - 11:30 AM
    Share and connect with other patients going through similar experiences. This group is a safe place to openly share and receive information and support from others.

Contact us

Call 866-432-7855 or send an email message to our customer relations team if you have questions about a ProHealth hospital or physician bill.

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