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Discrimination is Against the Law

ProHealth Care complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.  ProHealth Care does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

ProHealth Care provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Free language services to people whose primary language is not English, such as qualified interpreters and select information written in other languages

If you need these services, contact our Interpreter Services Department at 262-928-4465.

If you believe that ProHealth Care has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with our patient relations specialist in the risk management department located at ProHealth Waukesha Memorial Hospital.  You can file a grievance in person or by mail, fax, or by submitting an online submission. If you need help filing a grievance, our patient relations specialist in risk management is available to help you.

ProHealth Waukesha Memorial Hospital
Risk Management
725 American Avenue
Waukesha, WI 53188

Telephone:  262-928-4784
Fax:  262-953-8733

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue SW
Room 509F – HHH Building
Washington, DC 20201
Telephone: 800-368-1019
TDD:  800-537-7697

Download a complaint form

 

Available Language Assistance Services

ATENCIÓN:  Si habla español, tenemos a su disposición servicios gratuitos de asistencia lingüística.  Llame al 1-262-928-4465 (TTY: 1-866-327-8877).

LUS CEEV:  Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj.  Hu rau 1-262-928-4465 (TTY: 1-866-327-8877).

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-262-928-4465(TTY : 1-866-327-8877)。

ACHTUNG:  Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung.  Rufnummer: 1-262-928-4465 (TTY: 1-866-327-8877).

ملحوظة:  إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.  اتصل برقم 1-262-928-4465 (رقم هاتف الصم والبكم: 1-866-327-8877).

ВНИМАНИЕ:  Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода.  Звоните 1-262-928-4465 (телетайп: 1-866-327-8877).

주의:  한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.  1-262-928-4465 (TTY: 1-866-327-8877)번으로 전화해 주십시오.

CHÚ Ý:  Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.  Gọi số 1-262-928-4465 (TTY: 1-866-327-8877).

Wann du schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: Call 1-262-928-4465 (TTY: 1-866-327-8877).

ໂປດ​ຊາບ: ຖ້າ​ວ່າ ທ່ານ​ເວົ້າ​ພາ​ສາ ລາວ, ການ​ບໍ​ລິ​ການ​ຊ່ວຍ​ເຫຼືອ​ດ້ານ​ພາ​ສາ, ໂດຍບໍ່​ເສັຽ​ຄ່າ, ແມ່ນມີ​ພ້ອມໃຫ້​ທ່ານ. ໂທ​ຣ 1-262-928-4465 (TTY: 1-866-327-8877).

ATTENTION :  Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement.  Appelez le 1-262-928-4465 (ATS : 1-866-327-8877).

UWAGA:  Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej.  Zadzwoń pod numer 1-262-928-4465 (TTY: 1-866-327-8877).

ध्यान दें:  यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 1-262-928-4465 (TTY: 1-866-327-8877) पर कॉल करें।

KUJDES:  Nëse flitni shqip, për ju ka në dispozicion shërbime të asistencës gjuhësore, pa pagesë.  Telefononi në 1-262-928-4465 (TTY: 1-866-327-8877).

PAUNAWA:  Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad.  Tumawag sa 1-262-928-4465 (TTY: 1-866-327-8877).